Privacy Policy

Last Updated: January 2025

At DNSTrack, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

1.1 Automatically Collected Information

When you visit DNSTrack, we automatically collect certain information about your device, including:

IP Address: Your public IP address is collected to provide our core service functionality.
Browser Type and Version: Information about the web browser you're using.
Operating System: The type and version of your operating system.
Device Information: Screen resolution, device type (desktop, mobile, tablet).
Pages Visited: URLs of pages you access on our site.
Time and Date of Visit: When you accessed our service.
Referral Source: The website that referred you to DNSTrack.

1.2 Information You Provide

Domain Names: When you perform DNS lookups, we temporarily process the domain names you enter.
Contact Information: If you contact us for support, we collect your email address and message content.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To provide IP address identification and DNS lookup services.
Website Improvement: To analyze usage patterns and improve our website functionality and user experience.
Analytics: To understand how visitors interact with our site and which features are most popular.
Technical Support: To respond to your support inquiries and provide assistance.
Security: To protect against malicious activity, fraud, and abuse of our services.
Legal Compliance: To comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

3.1 Types of Cookies We Use

Essential Cookies: Required for the website to function properly (e.g., cookie consent preferences).
Analytics Cookies: Help us understand how visitors use our website (Google Analytics).
Advertising Cookies: Used to display relevant advertisements (Google AdSense).
Preference Cookies: Remember your settings and preferences.

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View what cookies are stored and delete them individually or all at once
Block third-party cookies
Block cookies from specific sites
Block all cookies from being set
Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact the functionality of our website.

4. Third-Party Services

We use the following third-party services that may collect information:

Google Analytics: For analyzing website traffic and user behavior. Google Privacy Policy
Google AdSense: For displaying advertisements on our website. Google Ads Policy
IP Geolocation APIs: For providing IP address location information (IP-API, FreeIPAPI, IPAPI.co).
Content Delivery Networks (CDNs): For faster delivery of website resources (Bootstrap, jQuery, Font Awesome).

5. Data Retention

We retain information for the following periods:

DNS Lookup Queries: Not stored permanently; processed in real-time only.
IP Address Logs: Retained for up to 30 days for security and analytics purposes.
Analytics Data: Retained according to Google Analytics' data retention policies.
Support Inquiries: Retained for 2 years or until resolved.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

SSL/TLS encryption for data transmission
Regular security assessments and updates
Access controls and authentication mechanisms
Secure hosting infrastructure
Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal information we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Objection: Object to our processing of your personal information.
Restriction: Request restriction of processing your personal information.
Data Portability: Request transfer of your information to another service.
Withdraw Consent: Withdraw your consent at any time where we rely on consent.

To exercise these rights, please contact us at support@dnstrack.net.

8. Children's Privacy

DNSTrack is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our service, you consent to such transfers.

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. We currently do not respond to DNT signals.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@dnstrack.net

Website: www.dnstrack.net

13. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal basis for processing your personal information includes:

Consent: You have given clear consent for us to process your personal information for specific purposes.
Contract: Processing is necessary for providing our services.
Legal Obligation: Processing is necessary to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, security).

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights